Customer Service

IMPORTANT: As of July 2, 2016, NYU Press’s United States distribution is done directly through Ingram Publisher Services (IPS).

Retailers and Wholesalers

All retail and wholesale customers must place orders directly with IPS and all returns must be sent to the IPS warehouse.

IPS Contact Information

Phone: 855-802-8236
IPS Return Address

Ingram Publisher Services
1210 Ingram
Chambersburg, PA 17202

IPS’s return policy is available here.

Remaining Account Information with NYU

Retailers and Wholesalers with questions concerning payments, open invoices, or credit memos with NYU, please e-mail or call 212-992-9987. Checks should be sent to NYU Press, Attn: Accounts Receivable, 838 Broadway, 3rd Floor, New York, NY 10003.

All open invoices with NYU should be paid as instructed on the original invoice(s) within the stated terms. If you have any questions concerning payment of these invoices, please e-mail No returns credits can be accepted towards these invoices unless the returns are received in the Maple warehouse by July 1, 2016.

Consumer Orders

For questions regarding web, exhibit or mail orders, please contact Customer Service.

Phone: 800-996-6987
Fax: 212-995-3833

New York University Press
838 Broadway, 3rd Floor
New York, New York 10003