In the context of a new environment where hospital reimbursements are tied to performance, nursing has come under much scrutiny as documentation of births—already laboriously high—has reached even greater levels. Providing patient-centered care is an organizational challenge that nurses struggle to master in this context. Some nurses become bogged down by new processes and bureaucratic procedures, while others focus on buffering patients from the effects of these changes with little success. Morris maintains that what is most important in delivering quality care to patients is the amount of interaction time spent with patients, yet finding that time is a real challenge in this new environment.
As questions and policies regarding health care are changing rapidly, Health Care in Crisis tells an important story of how these changes affect nurses’ ability to care for their patients.
"Theresa Morris embeds herself with one hospital's nurses to witness firsthand how financial pressures on the institution impact patients at a particularly vulnerable moment in their lives: when they are giving birth. The news isn't good. Nurses are key here, and policy is driving them away from giving good patient care, in the delivery room and beyond. Healthcare in Crisis is essential reading for anyone wanting to understand how our health system is failing patients, especially women and babies. Too often nurses have been left out of the conversation. Morris puts them in the center."
—Jennifer Block, Author of Pushed: The Painful Truth About Childbirth and Modern Maternity Care
“In this compelling in-depth ethnography, Morris captures what it’s like to work as a labor and delivery nurse at a public community hospital in uncertain times. The administrators, reeling from the effects of some penalizing policies of the Affordable Care Act, seek a corporate buyer to relieve the hospital’s economic distress. Morris illustrates how interlocking changes in finances and policies result in overworked nurses and negatively impact the care of women and babies. Healthcare in Crisis clearly documents the need for a single-payer system that values patient-centered medical service providers.”
—Wendy Simonds, Author of Hospital Land USA: Sociological Adventures in Medicalization
"Theresa Morris’ Health Care in Crisisoffers an engaging treatment of organizational change. Using a community hospital as her focus, and the Affordable Care Act as the catalyst, she examines the ways in which institutional responses affect the nurse-patient relationship. Studying a maternity unit, and paying particular attention to care delivery, the author demonstrates that the ways in which health care systems are financed really matters."
—Beth Mintz, Author of Lesbians in Academia: Degrees of Freedom
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