"Reading this book is like having an extended conversation with a wise and experienced qualitative researcher that explores not only how to construct and conduct effective semi-structured interviews but also many other aspects of qualitative research, including the difficult but important question of how to move from your data to your conclusions."
—Janet Ward Schofield, University of Pittsburgh
"A beautifully crafted book. Methodologically authoritative and narratively engaging, its comprehensive description of the semi-structured interview introduces established and emerging social scientists to a versatile, informative, inductive qualitative method that too often is treated as if it were methodologically self-evident. Galletta describes how this method can include diverse participants’ voices, experiences, understandings, and concerns with rigor and rich conceptual and narrative effects. This timely book will surely be a classic, widely used in methods courses and as an important resource for researchers interested in the complex dynamics of social issues and societal change.”
—Susan Opotow, John Jay College of Criminal Justice and The Graduate Center, CUNY
"A major strength of this work is how the author ties key themes, concepts, and issues to an actual research study she conducted, ensuring that the discussion is rooted in concrete experience and example rather than vague principles....Overall this is a very practical, detailed, and accessible guide to conducting semi-structured interviews. Summing Up: Highly recommended."
—R.V. Labaree, Choice
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